An update fails or won't download

What to do when NotchMind can't check for updates, an update won't install, or you're stuck on an old build. Your data and license stay safe.

Checked against the app on

“Could not check for updates”

  • Check your internet connection, then try again: right-click the notch and choose Check for Updates.
  • A VPN, firewall or content blocker can block the update feed at dl.notchmind.com. Turn it off briefly and try again.

The update won’t install

  • Run NotchMind from Applications. An app opened from the disk image or the Downloads folder can’t update itself. Drag NotchMind into Applications, open that copy and try again.
  • Make sure you can write to Applications. On a work Mac with restrictions, ask your IT team.
  • Quit and reopen NotchMind, then check again.

Install the latest version by hand

  1. Download the latest disk image from the download page.
  2. Quit NotchMind.
  3. Drag the new NotchMind into Applications and choose Replace.
  4. Open it.

Your settings, clipboard history, Tray and license are kept, because they’re stored outside the app. You may have to approve the first launch again; see macOS says NotchMind can’t be opened.

Which build do I have?

Your version and build are in Settings → General → About. The changelog lists the latest one.

Still stuck?

Email support@notchmind.com with your NotchMind build and macOS version, or see Support for what to include. All help articles