Get a refund for NotchMind

Every NotchMind purchase has a 14-day money-back guarantee. How to ask for a refund and what happens to your license afterwards.

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If NotchMind isn’t right for you, you can get your money back within 14 days of buying it. There’s no free trial, so this is how you try it without risk.

Ask for a refund

  1. Email support@notchmind.com within 14 days of buying.
  2. Include your purchase email and the order or receipt reference. Don’t include your full card number or full license key. A sentence on why helps us improve, but isn’t required.

Support handles the refund with Dodo Payments, the merchant of record, and it goes back to the original payment method. How long it takes to show depends on your bank.

What happens to the license

A refund revokes the license. Activated Macs lose access the next time they check the license, and the License page says License not active. Offline time doesn’t keep a refunded license working. You can then uninstall NotchMind.

Before you ask

Many problems have a quick fix. Check the troubleshooting guides, or email support: we’re happy to help first. The full policy is on the refunds page.

Still stuck?

Email support@notchmind.com with your NotchMind build and macOS version, or see Support for what to include. All help articles